Growing a virtual health library: a decade of experience


WCC Author
Description or Abstract
Abstract: "The evolution of the Stanford Health Library Web site from its inception ten years ago to its current form is described. The site, originally intended to function as an additional branch, has evolved into a true virtual branch for the consumer health library. A customer service orientation and a marketing model guided its development. Benefits to the library are discussed, as are structure and content of the current site. The existence of an online branch has allowed the Health Library to expand its patron base, enhance both traditional and virtual services, and integrate more fully its physical branches and parent institution, Stanford University Hospital."
WCC Library
Additional Authors
Nancy Dickenson
Bibliographic Citation
Journal of Consumer Health on the Internet, vol. 9, no. 1, pp. 17-23.
In Copyright
Rights Holder
© Taylor & Francis
Growing a virtual health library: a decade of experience